Frequently Asked Questions

Churchease is a comprehensive church management platform that simplifies administration and operations. From member management to giving, events, and communications, our platform provides an intuitive interface for everything your church needs. With flexible pricing tiers and unlimited members and emails across all plans, Churchease grows with your ministry.

Getting started is simple! Sign up for free with our Starter plan—no credit card required. You'll have immediate access to core features like People Management, Family Grouping, Groups, and Announcements. You can upgrade to Standard or Growth plans anytime with a 15-day free trial to access advanced features.

Absolutely! Churchease scales with your church. Our Starter plan is perfect for small churches just beginning, while our Standard and Growth plans offer advanced features for growing churches and multi-campus organizations. All plans include unlimited members, so you'll never outgrow the platform.

Churchease offers three plans: Starter (Free forever), Standard ($29/month or $290/year), and Growth ($49/month or $490/year). Annual plans save you 17%. All plans include unlimited members and unlimited emails. Paid plans come with a 15-day free trial, no credit card required.

Yes! The Starter plan is completely free forever with no credit card required, no trial period, and no forced upgrades. You get full access to essential features including People Management, Family Grouping, Groups, and Announcements—plus unlimited members and emails. If you'd like to support our mission, donations are welcome but never required.

Churchease includes comprehensive member management across all plans: member profiles, family grouping, attendance tracking, and communication tools. Paid plans add advanced features like follow-up workflows, custom forms, children's ministry check-in, and multi-campus member management.

Yes! Our Standard and Growth plans include full giving and donation management: online giving, contribution tracking, automated tax statements, donor management, and detailed financial reports. The Growth plan adds complete church accounting with expense and budget management.

The Standard and Growth plans include powerful event management tools: calendar integration, event registration, automated reminders, volunteer coordination, and attendance tracking. Create unlimited events and manage everything from small group meetings to large church-wide gatherings.

Churchease is fully accessible on mobile devices through our responsive web app that works seamlessly on iOS and Android. You can manage your church on the go from any device with a web browser. Native mobile apps are currently in development and will be available soon.

Security is our top priority. We use bank-level encryption, secure cloud storage, and daily automated backups to protect your data. Our infrastructure includes 24/7 monitoring, SOC 2 compliance standards, and regular security audits. We never share or sell your data to third parties.

Yes! Churchease integrates with popular tools including payment processors for online giving, email marketing platforms, and accounting software. We're continuously adding new integrations based on customer feedback. Contact us if you need a specific integration for your church.

All plans include unlimited email sending to your congregation. Paid plans add SMS messaging (100 free SMS monthly in Standard and Growth), automated workflows, prayer requests, testimonies, and announcements. The Growth plan includes advanced automation and custom forms for enhanced engagement.

We provide comprehensive support including online tutorials, detailed user guides, video walkthroughs, and help documentation. All users get email support, while Growth plan customers receive priority email support. Our dedicated support team is here to help you succeed.

Yes! The Standard and Growth plans include volunteer management tools: scheduling, role assignments, hour tracking, team communications, and automated reminders. Coordinate your ministry teams efficiently and keep volunteers engaged and informed.

Absolutely! Attendance tracking is included in paid plans, allowing you to record and analyze attendance patterns for services, events, and groups. The Growth plan adds children's ministry check-in with security features and detailed attendance analytics.

Churchease provides comprehensive reporting on membership demographics, attendance trends, giving analytics, event participation, and volunteer activity. The Growth plan includes advanced financial reports, budget tracking, expense reports, and custom report generation for strategic planning.

We take data protection seriously with rigorous security measures, regular audits, and features that help manage member consent and data access. Our platform is designed to help churches comply with data protection regulations while keeping member information secure and private.

Yes! You can upgrade or downgrade your plan anytime. When upgrading, you get immediate access to new features. If you cancel a paid plan, you retain access until the end of your billing period, then automatically move to the free Starter plan. Annual plans include a 30-day money-back guarantee.